Delivery Policy

At NuNest, we know how important it is for parents to receive their little ones’ essentials quickly and reliably. That’s why we’ve created a simple and transparent delivery process to ensure your order gets to you safely and on time.

Delivery Options

We currently offer two delivery options within South Africa:

  1. Standard Delivery

    • Delivery Time: 5–7 business days

    • Available nationwide

    • Reliable and affordable option for all orders

  2. Express Delivery

    • Delivery Time: 3–5 business days

    • Available nationwide

    • Perfect for when you need your order a little sooner

Business days are Monday to Friday, excluding public holidays.

Order Processing

  • Orders are processed within 1–2 business days of payment confirmation.

  • Once your order has been shipped, you will receive a tracking number via email or SMS so you can follow your delivery.

Delivery Fees

  • Delivery fees are calculated at checkout based on your selected delivery method and location.

  • Free delivery promotions (if applicable) will be clearly indicated on our website.

Important Information

  • Please ensure that your delivery address and contact details are correct to avoid any delays.

  • Deliveries are made to physical addresses only (no P.O. Boxes).

  • In the rare event of a delay caused by courier services, weather, or other factors beyond our control, we will communicate with you promptly.

Questions?

If you have any questions about your delivery, please reach out to our friendly team at:
📧 support@nunest.co.za